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Our Board of Trustees

Susie Hay, Interim CEO

Susie first joined The Green House in 2022 as Interim Clinical Lead and greatly valued the opportunity to support the charity during a period of transition and evolution. In 2025, she rejoined The Green House as interim Chief Executive Officer, bringing a wealth of experience in leadership, management, and clinical and business innovation.

With over 26 years’ experience working for and with young people, families, and communities, Susie has built a career focused on influencing systems and improving responses to harm, trauma, and inequality. As interim CEO, her ambition is to help steer The Green House into its next stage of development, supporting the delivery of a bold strategy that truly breaks the silence for children affected by abuse and trauma.

Michele Romaine, Chair of the Board

Michele has had a long career at Board level working for a number of media and technology companies.  She began her career as a broadcast journalist and went on to be the Head of Continuous News and then Director of Production for the BBC. She was a member of the BBC People Board and is trained in Organisational Development.  She ran her own successful consultancy working globally with both large and small media organisations .  She has spent the last 20 years as a Non-Executive Director on the Board of a number of NHS organisations, most recently as the Chair of North Bristol NHS Trust for 6 years.

Shawn Smith, Treasurer

Shawn is an experienced board member with over 30 years of senior finance experience having served on many boards across different industries in the UK, Poland and India. Having gained a degree in Economics, Shawn qualified as an accountant and is a Fellow of the Chartered Association of Certified Accountants.

Shawn’s most recent executive role was as Chief Financial Officer of European Operations of a global aerospace company. Shawn was also responsible for the growth and development of the company’s Indian operations. In addition, Shawn was also heavily involved several acquisitions in the UK, Poland and India.

Shawn is also a Non-Executive Director at North Bristol NHS Trust and Gloucestershire Hospitals trust. He has he has served as Chair of the Audit and Risk Committee at North Bristol, in addition he is currently Chair of the NBT Merger Committee, and a member of the Quality, Digital and People Committees. At Gloucestershire hospitals Trust he currently chairs the Audit & Assurance committee and is a member of the Finance & Resources and Charity committees.

In addition to his NHS roles, Shawn is also a Non-Executive Director at Elim Housing Association, a governor at City of Bristol Collage and a trustee at Bristol based charity Frank Water.

Miranda Payne, Trustee Secretariat

Since graduating from the University of Bristol, Miranda has worked in administrative and operational charity roles. She has developed a passion for the small charity sector and the importance of good leadership and governance. She is an aspiring trustee and leader in the charity sector. ​

Having grown up in a fostering household, Miranda has witnessed first-hand some of the negative effects that abuse and trauma can have on children. She is delighted to be able to support The Green House in their vital work to help children in these situations.

Jacqui Marshall, Trustee

Jacqui has extensive Board experience across the public sector in NHS and HEE and as a senior civil servant in Government Departments. She has been a CPO and has led on Change and transformation across sectors. Delivering people focussed solutions and being a natural innovator and disrupter to bring new people focussed solutions to businesses. Jacqui is a coach and mentor with experience in Board development. ​

Jacqui has worked as a NED for Torbay and South Devon hospital and as a Trustee of Young Bristol for several years. She managed international relationships at University of Exeter and was executive lead for Southmead hospital charity. Jacqui has recently retired from full time public service and is now setting out on a new portfolio career.

Dr Janet Reibstein, Trustee

Janet Reibstein is Professor Emerita in the School of Psychology at the University of Exeter, where she directed the postgraduate programme in family and couple therapy, as well as running a research and clinical training psychotherapy clinic.  Prior to that she was Affiliated Lecturer at the University of Cambridge and Psychology Consultant at Kings College, Cambridge. She is the author of The Exeter Model and the Intercultural Exeter Model, innovative and evidence-based methods for working with couples now in a wide use in NHS services and private practice.

She has been a member of the Clinical Advisory Board of Relate and on the Board of the Employer Initiative on Domestic Abuse (a nation-wide project sponsored by the Vodaphone Foundation).

For twelve years she was a member of the Academic Board of The Mind Gym business consultancy. She has a private psychotherapy practice in London within The Child and Family Practice in London.

She is the author of several books on relationships, marriage, and the family, and numerous publications, both in the academic and in the popular media; was for a number of years on the editorial board of the Journal of Family Therapy, guest-editing two issues; and for many years was the chief spokesperson for the British Psychological Society on relationships. Her research interests, culminating in books on the subjects, have focused on well-being and skilful relating; long-enduring satisfying partnerships; divorce and separation; affairs within marriage; relationships at work; families with breast cancer, and therapy with couples.

Luca Dunkley, Trustee

Luca is our youngest Trustee member. Although at an early stage in his career with a modest amount of experience in the financial sector, he learns quickly and assimilating his knowledge to facilitate discussions and decision making.  He aims to bring a responsible mindset to the critical area of management and financial administration of the charity’s capital funds, preserving purchasing power, and business plan.​

Additionally, as a digital-native Gen Z person, Luca looks towards providing guidance in marketing and social media activities, not least when targeting content to Gen Z and millennial communities.​

His age (23 years old at the time of joining the Board) will naturally provide a younger and therefore more diversified mindset to the composition of the board.  “[…] which I hope will help broaden the viewpoint of our discussions. I hope to be a polite challenger to the status quo and offer new perspectives and ideas for the growth and impact of the charity. Furthermore, I feel that I will be able to closely align myself with the young people we support and in doing so help in the process of making the very best decisions for them.”​

Richard Howell, Trustee

Richard was born in Canada and came to the UK in 1969 and is qualified as a solicitor and a mediator. He worked in a Bristol firm for 25 years, heading up the family department, and as a managing partner. As a Children Panel solicitor Richard represented young people in public law proceedings. ​

In 2010 Richard was appointed as a District Judge in Bristol undertaking cases relating to the welfare of young people, including those involving physical and sexual abuse. In 2017 Richard became the presiding judge in the Family Drugs and Alcohol Court (FDAC) in Gloucester. In that court he worked with a team of social work and health professionals, parents and their children to achieve and sustain abstinence with a view to keeping families together. Richard was appointed the judicial representative on the President’s Advisory Panel for FDACs.​

Richard retired as a judge in May 2023 and is now able to devote more time to his wood engraving.​

Throughout his professional career Richard has been focussed on promoting the welfare of young people and looks forward to continuing to find ways to do so with The Green House.​

Rob Senior, Trustee

Rob has had a long career. After qualifying as a doctor, he had a short time as an alternative practitioner while training as a family therapist. He then returned to psychiatry working at the Tavistock and Portman for nearly 30 years including 12 years as their Medical Director. He chose to step down in 2018. He has many years of experience of working at Board level. The clinical work he did at that time, and continues to do, is in multiagency services for children and young people known to the Local Authority including Looked After Children. He has worked for much of his professional life with issues connected with child abuse and neglect. He was the named doctor for child protection at the Tavistock and, following the death of Victoria Climbie, he set up and ran groups for named and designated doctors and nurses in London. He served on what was the Area Child Protection Committee and then on the Local Safeguarding Children’s Board in Camden.

His connection with the Green House comes about because he was very involved in the development of the Lighthouse pilot in North London. He ran a modest precursor to the Lighthouse with a small DH grant which allowed them to develop the relationships from which the successful bid for the Lighthouse grew.

Steve Livings, Trustee

A police officer for over 30 years in the Avon & Somerset Constabulary, Steve retired in 2001 having served as Chief Superintendent and the District Police Commander for South Bristol. He is currently the Safeguarding Chair for the Catholic Church’s Clifton Diocese. Steve has been active with The Green House for 15 years.

Dr Susan O'Connor, Trustee

Susan is working part time as Consultant Psychiatrist at the Adult Community Mental Health for Somerset Foundation Trust. During her 45-year-old career she has held several posts in the health service, in Policy development, and in the voluntary sector.

Susan has worked as a Senior Clinical Advisor in the Department of Health from 2008 – 11, clinically leading the development of three key mental health policies for England: New Horizons, the consultancy and final strategy July and December (2009); and No Health without Mental Health, a cross government mental health outcome strategy for a people of all ages (2011).

Before taking up the position at the Department, she was the Medical Director for one of the largest mental Health Trusts in England with over 100 medical consultants and 150 junior doctors, with a total staffing of over 3000 with a turnover for over £160m. She is a recognised expert in the field. She was awarded a National Gold Clinical Excellent award in 2003 and has acted as an advisor to a range of national bodies and other organisations helping to shape National Mental Health Policy.

She has worked as Clinical Advisor with the Organisation of Economic Co-operation and development (OECD) on developing mental health outcome indicators across different countries and has worked as a Clinical Advisor for: Monitor giving advice on a Trust merger; and with The Centre for Mental Health on the implementation of the Mental health policy.

Among many interests she ran a reading group in a woman’s prison and was the first Trustee then Chair of the Citizens Advice Bureau in North Somerset until 2018. She was also a Trustee for The Manor Gardens Centre a community centre in North London until 2017. She is GMC Fitness to Practice panellist and chair and independent reviewer for the Royal College of Psychiatrists.

Dr Tracy Crane, Trustee

Tracy is an experienced senior leader, executive coach and academic, with a career in policing specialising in safeguarding, child protection and complex crime investigation. In senior operational roles across West Yorkshire Police and Avon & Somerset Constabulary, she was a specialist in multi-agency working to protect children and support vulnerable people.

As Head of Public Protection for Avon & Somerset Constabulary, Tracy led the transformation of child protection services into a modern public protection model and contributed to national learning, including development of national police training in, and responses to, child abuse. She also worked with UK and international partners to support the development of victim-led child protection services overseas.

As Police Commander for North Somerset, Tracy was accountable for policing services across the district, chairing multi-agency boards with local authorities, health and youth justice. She later held board-level roles leading strategic alliances, organisational development and large-scale transformation programmes, combining governance, risk oversight and delivery of complex change.

Tracy is an accredited ILM Level 7 executive coach and mentor and, since 2020, has run her own coaching and change leadership business, supporting senior leaders across the public sector, higher education and charities. She recently completed a PhD in Managing and Leading Change, reflecting her commitment to lifelong learning and evidence-informed practice, and she is committed to strong governance, survivor voice and the highest standards of safeguarding.